Returns & Exchanges
At Inka Arthouse, we want you to love your new wall decor as much as we do, which is why we offer a 30-day return window for all standard prints and frames. If your order isn't the perfect fit for your home, our hassle-free process ensures you can exchange or return your items with ease.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Authorization and the correct warehouse address.
- 2.Secure Packaging
Carefully repackage your items in their original protective tubes or boxes to prevent damage during transit, ensuring all corners are reinforced.
- 3.Ship the Item
Drop off your package at any authorized carrier location using the provided shipping label or your preferred tracked shipping method.
- 4.Receive Your Refund
Once our quality control team inspects the returned artwork, your refund or exchange will be processed within 5-7 business days to your original payment method.
